Social Monitoring   ​​​​​​​

(WorldData SM V9a)

 

Introduction

​​​​​​​Social Monitoring supports organizations/agencies with real-time automatic tracking. The system collects, synthesizes and analyzes information on social networking sites.

The system uses Artificial Intelligence and Data mining to produce reports, from general to detailed, on public opinion on social networks about agencies, organizations as well as about the fields of operation of such agencies and organizations. 

The system provides data to help agencies and organizations understand the issues, areas of interest on social networks, and attitude of the society toward such issues. Automatically alert when an emergency or public opinion threat occurs on social networks. 

Features

Automatic real time collection    

- Allow automatic collecting of information from electronic newspapers.

- Allow automatic collecting of information from YouTube.

- Allow automatic collecting of information from Facebook.

Information synthesis    

- Allow gathering information of topics related to the organizations, agencies. 

- Allow gathering information of other organizations, agencies that share the same operation fields. 

- Allow gathering information of topics to be monitored by the organizations, agencies

- Allow gathering information about emergencies of topics to be monitored by the organizations, agencies

- Produce detailed reports about each topics: number of mentions, number of interactions. 

- Gather information by locations.

- Gather information from top newspapers with most visits.

- Gather information from appointed newspapers.

- Gather information from appointed Facebook pages.

- Gather information from appointed Facebook personal pages.

- Gather information from groups on Facebook.

- Gather information from appointed YouTube channels.

- Gather information from YouTube channels with large numbers of subscribers.

- Gather information from Facebook pages with great impacts.

- Allow viewing of general to detailed reports.

Information analysis    

- Allow intelligent analysis and evaluation of articles and comments related to the agencies, organizations based on different criteria: negative, positive, neutral.

- Analyze and evaluate articles and comments that have the most impact.

- Analyze and assess the trend of social networks, electronic newspapers on events of topics that the agencies, organizations want to monitor, or of the fields that such agencies, organizations according are operating in.

- Automatically analyze and report on domestic and international hot events; on events, topics that get the most interest from people.

- Smart drawing of visual charts to show the statistics, analysis.

Smart forecasts, smart alerts    

- Allow installation, configuration of conditions and emergencies to be alerted.

- Support many alert methods: via email, via sms, via notifications.

- Analyze and forecast the trends of social networks, electronic newspapers related to the topics or operation fields of agencies, organizations.

Recommendation on hot topics and contents of interest    

- Suggest keywords that are being mentioned a lot recently.

- Suggest articles that are being interacted a lot recently.

- Support smart filters.

Model for connection/integration with other systems​​​​​​​

Technical solutions used

- Programming language: C#, JS, python, NodeJS, ReactJS

- Database: Elasticsearch

- Operating system: Ubuntu Server 18.04 x64

Hardware requirements

Web Server

- CPU: 8 CPU cores

- Ram: 16GB

- Disk: 500GB

- OS: Ubuntu Server 18.04 x64

Database Server

- CPU: 8 CPU cores

- Ram: 32GB

- Disk: 4TB

- OS: Ubuntu Server 18.04 x64

Price

To learn about the price, contact us here.